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Privacy Policy:

SurroundApps is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information that is collected through our mobile app and our website (collectively, our “Service”), as well as your choices regarding the collection and use of information. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use.

Data Controller and Owner

SurroundApps
email: tech@surroundapps.com

Personal Information

  • We collect personal information for a variety of reasons, such as processing your order, providing you with a newsletter subscription, sending marketing communications, personalizing your experience, or in connection with a job application.

  • We will inform you of the purpose for collecting personal information when we collect it from you and keep it to fulfill the purposes for which it was collected or as required by applicable laws or for legitimate purposes.

  • We may combine the information we collect from you with information obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you.

  • Among the types of Personal Data that this Application collects, by itself or through third parties, there are: geographic position, Cookies, Usage Data, email address, movement activity and phone number.

  • Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

  • We may also collect information relating to your use of our websites through the use of various technologies, including cookies.

  • The Personal Data may be freely provided by the User, or collected automatically when using this Application.
    Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

  • Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

  • Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

The following are the specific types of other information we collect from you:
Information You Give Us:
We collect information you give us through SurroundApps Services and when you register for and use SurroundApps Services. Examples include the following:
  • Registration and Profile Information:
    When you register to use SurroundApps Services or update your profile, we may collect various kinds of information about you including, your name, username, phone number, SMS addresses, photos, email addresses and date of birth. It might also include locations, information about emergencies and incidents and contact details of your friends, family and guardians.

  • Information we collect when you interact with SurroundApps:
    We collect personal information of the actions taken while using or interacting with SurroundApps Services such as adding friends, family members or Guardians, location information or information related to emergencies and incidents and communications that occur during and after such events. When you use SurroundApps Services, we automatically collect information from your browser or mobile platform including your browser type, location, IP address, as well as the pages you visit. We may retain the details of transactions or payments you make on or related to SurroundApps Services.

  • Location Information:
    Location of another user using SurroundApps Services can only be done by you if such positioning services are permitted by applicable law and (i) the user is a minor and you are the parent or legal guardian of such user or a third party administrator authorized by a parent or legal guardian of such user, or (ii) the user is not a minor and the user has explicitly agreed that you may use SurroundApps Services for user location purposes. To prevent abuse, SurroundApps will notify the user when (s)he is being located by another user. Parents or legal guardians on behalf of their children may be able to disable location services on certain SurroundApps Services. SurroundApps may log and store certain information about your use of SurroundApps ’s Service, including but not limited to time stamps for a positioning request (search, receipt notification) and activation of the Safety Alarm (search, call, receipt notification) etc. Such information shall be logged and stored for billing and customer support purposes only, and will be retained by SurroundApps when you close your account in question solely for billing purposes and financial record keeping.

  • Payment Information:
    If you choose to use a paid SurroundApps account or service, our payment processing vendor collects your credit card information and billing address.

  • Submissions and Customer Service:
    From time to time we may request personal or demographic information and customer feedback.

  • Outside Services and Applications:
    Through SurroundApps Services, parents or legal guardians on behalf of their children may choose to access outside services and applications, such as Facebook and other social networks. When you do, you may be able to import information from those other services and applications and share content from the SurroundApps Services with those outside services and applications. Some of those third party services may also provide us with information from your accounts which may enable us to enhance and personalize your use of SurroundApps Services. If parents or legal guardians on behalf of their children choose to use these outside services or applications on SurroundApps Services, the information you share with those outside services and applications will be covered by their privacy policies. Parents or legal guardians on behalf of their children may opt in or out of accessing outside services and applications at any time.

  • Automatically Collected Information:
    We automatically receive certain types of information when you interact with SurroundApps Services and communications. For example, it is standard for your Web browser to automatically send information to every Web site you visit, including ours. That information includes your computer’s IP address, access times, your browser type and language, and referring Web site addresses. We may also collect information about the type of operating system you use, your account activity, and files and pages accessed or used by you.

Notice and Your Choices of Data Use

  • We will use your personal information for the purpose it was collected and will not use it for a different purpose without first asking for your permission.

  • We will ask your permission before we share your personal information with third parties for any purpose other than the reason you provided it.

  • For information relating to your use of our websites, you may turn off cookies in your browser.

  • The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Location-based interactions, Hosting and backend infrastructure, Analytics, Handling activity data, Infrastructure monitoring and Managing contacts and sending messages.

  • The Personal Data used for each purpose is outlined in the specific sections of this document

Mode and place of processing the Data

  • Place
    The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

  • Retention time
    The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

  • Children’s Privacy
    Our Service allows parents to keep track of their children’s location on mobile devices that the Parent has added to the Family account. The Service is intended to be used by children under 13 only with significant parental involvement and approval. If a Parent wishes to add a User who is under 13 to the Family account, then they must maintain and follow some procedure. The child will then be able to participate in the SurroundApps Service as a member of that Family Account. The child’s personal information, including name, user name, email, and location, will be shared with other members of the Family account and the child user will be permitted to contact, and be contacted by, other members of the Family account through the Service. SurroundApps may collect, use, disclose, and store the child’s personal information as described in this Privacy Policy. However, we do not use or share personal information collected from the accounts of children under 13 for marketing or advertising purposes, or permit our third party partners to collect and use such information for advertising purposes.
    The Parent may contact us to review and/or delete any personal information we have collected from the child, or to withdraw permission for SurroundApps to collect any additional information from the child. Please contact us at tech@surroundapps.com if you have questions about your child’s account. If you believe that we might have inadvertently collected information from a child under 13 without parental consent, please contact us at tech@surroundapps.com .


  • Additional information about Data collection and processing
    Legal action
    The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

  • Additional information about User's Personal Data
    In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

  • System logs and maintenance
    For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

  • Information not contained in this policy
    More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

  • The rights of Users
    Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above. This Application does not support “Do Not Track” requests. To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

  • Changes to this privacy policy
    The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.
    We may change this Privacy Policy from time to time. If we make any changes to this Privacy Policy, we will inform you by posting the revised Privacy Policy on the SurroundApps website. Those changes will go into effect on the “last updated” date shown in the revised Privacy Policy. You consent to the revised Privacy Policy by continuing to use SurroundApps Services. We encourage you to check this Privacy Policy whenever you use SurroundApps Services to understand how your personal information is used.

  • What Does This Privacy Policy Cover?
    In your dealings with SurroundApps you may provide us with personal information. Personal information for the purposes of this Privacy Policy means information that personally identifies you, like your name, street address, email address, phone number, and other personally identifiable information that you choose to give to us or that we collect in relation to your use of the SurroundApps Services. This Privacy Policy does not apply to the practices of entities that we do not own or control, or to individuals that we do not employ or manage.

  • Information Collected
    We collect information from you in various ways when you use SurroundApps Services. We may also supplement this information with information from other companies. We collect two general types of information, namely personal information (defined above) and aggregate data. Aggregate data is information we collect about a group or category of services or users from which individual user identities have been removed. In other words, no personal information is included in aggregate data. Aggregate data helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our services. This Privacy Policy in no way restricts or limits our collection and use of aggregate data, and we may share aggregate data about our users with third parties for various purposes, including to help us better understand our customer needs and improve our services and for advertising and marketing purposes.

  • Network and Information Security
    SurroundApps takes reasonable steps to protect information we collect from you to prevent loss, misuse and unauthorized access, disclosure, alteration, and destruction. The servers on which information is stored are kept in a controlled environment with limited access. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable. In addition, we cannot guarantee that any passively collected personal information you choose to include in documents you store on our systems or the systems of third party storage providers through SurroundApps Services are maintained at adequate levels of protection to meet specific needs or obligations you may have relating to that information. Your account information and access to our service is accessible only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. In addition, always logout and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.

  • Choice/Opt Out
    SurroundApps may send you communications or data regarding SurroundApps Services, including but not limited to (i) notices about your use of SurroundApps Services, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding our products and services. You may opt out of receiving promotional emails from SurroundApps by following the opt out instructions provided in those emails. You may also opt out of receiving promotional emails and other promotional communications from us at any time by emailing tech@surroundapps.com with your specific request. Opt out requests will not apply to transactional service messages, such as security alerts and notices about your current account and services. Parents or legal guardians on behalf of their children may also select or disable certain features of SurroundApps Services, such as Facebook login or location services, by accessing your account and changing your preferences.

  • Modifying Your Account Information and Settings
    You may modify your account information, update or amend your personal information, or change your password at any time by logging in to your account. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, parental consent notification, order confirmations, change or updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at tech @ surroundapps.com.

  • Third Party Tracking and Advertising
    We may share, or we may permit third party ad networks, social media companies, and other third party services to collect, information about the browsing behavior of our users of Service through cookies, social plug-ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our Services over time, including location information, so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services, or on other devices you may use. Typically, the information is collected through cookies or similar tracking technologies. You may be able to “opt out” of the collection of information through cookies or other tracking technology by actively managing the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete, disable, and/or limit the use of cookies or other tracking/recording tools. Depending on your mobile device, you may not be able to control all tracking technologies through your device settings but you can uninstall the app if you do not want to have tracking information automatically collected. You may also be able to limit interest-based advertising through the settings on your browser or device. For example, you may be able to opt-out of some interest-based advertising on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). If you have any questions about third party tracking and advertising, you can contact us directly at tech @ surroundapps.com

  • Delete Your Account and Personal Information
    We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, please contact us at tech @ surroundapps.com.

  • How We Protect Your Information
    SurroundApps cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Enforcement

If you have any questions about this Privacy Policy, you should first contact us at tech@surroundapps.com .

Contacting Us

Any questions about this Privacy Policy should be addressed to tech@surroundapps.com